Interactive Voice Response

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Interactive Voice Response

1.00

 

In the public safety environment, operations must not only be equipped to respond to emergencies, but also to address the day-to-day communications needs of local residents, campus communities and others. Interactive voice response (IVR) technology is a practical and affordable means for providing callers round-the-clock access to information, freeing personnel to focus on other job-related duties. Inquiries typically automated by our time-tested IVR solution, Frontwave®, include hours/locations, burn permits, ticket payments, community services, etc.

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Frontwave

Automating routine inquiries, this easy to implement and easy to use IVR solution provides callers the information they need via touchtone 24 hours a day, 7 days a week.