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Incident Management

Ally Incident Management

Spillman Ally gives private security organizations an all-in-one, web-based security incident management software system to store and organize records for names, vehicles, premises, and incidents. Both in-house and contract security teams can use the online platform to easily view relationships between records and attach files such as images, PDFs, audio clips, videos, and Microsoft Office documents to any record.

A Single, Central Database

The Ally security management software is built around a single, centralized database, in which all of the organization’s records are stored. This method of data storage enables security personnel to efficiently access and utilize the data they collect. Users can quickly find the exact information they need by conducting comprehensive searches of the database using keywords. Name, vehicle, and premises records can also be linked to one another, as well as to dispatch and incident-based records, enabling personnel to quickly and easily identify relationships within the database. In addition, administrators can manage which personnel and groups are able to view, edit, and add new records.

Accuracy In Data And Reporting

Ally’s Incidents page includes numerous required and optional fields designed to help security personnel collect the most complete and accurate data possible. Software administrators can customize certain field requirements to ensure that the software and data fit the needs of the organization. The software also features a built-in analytics feature that allows personnel and administrators to easily summarize the information contained within the database through a variety of reports, such as Daily Activity Reports. The summarized data can then be used to help identify trends, adjust responses, and report to clientele.


Personnel can use Ally to easily generate detailed activity logs, daily activity reports, and track assignments.

Complete Mobility

Ally’s web-based nature provides personnel with the ability to access the entire security management software platform anytime and anywhere, using any device with an internet connection. This functionality helps to eliminate unnecessary trips back to the office by allowing employees to both access and enter data while away from their computers. Complete software mobility also helps improve the overall quality of the organization’s data, as it allows personnel to create records and file reports while incidents are fresh in their minds, rather than recounting the details later. With access to up-to-date name, vehicle, property, incident, arrest, and other types of data at all times, security personnel can be alerted of any warnings of potentially dangerous situations or people with a prior history of violence. This helps keep personnel safe by giving them critical information in the exact moment they need it.

Map Analytics

Using Ally’s mapping capabilities, personnel can visually track trends in incident locations throughout their secured facilities.

Vendor-Maintained Software

Because Ally is a web-based, Software-as-a-Service (SaaS) platform, clients do not need to worry about storing or maintaining the physical databases where their records are housed. Instead, Spillman hosts all of the data in a secure facility and handles the maintenance of the servers. Clients can then log into their organization’s portal within the software using an internet browser to securely create and access their records. Spillman also manages the incident management software’s user interface, releases regular updates, and provides clients with any necessary technical support. This method gives customers constant access to state-of-the-art technology without the cost of maintaining a physical database or keeping in-house IT personnel.

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